Call Center Service

Effective contact with your customers

An effective call center within your reach

Our Call Center service is a key part of our offering as a performance marketing agency. We have our own flexible Call Center team that is ready to handle a wide variety of campaigns. If you need to contact your customer base, conduct surveys, or warm up your contacts, we are at your service.

Comprehensive Campaign Capabilities
Call Center

Our Call Center offers a wide range of customizable services:

Pre-Calling Databases: If you have a customer base and want to contact them, our experienced call center agents can do it for you. We will pre-call, inform, survey, or carry out any other action needed.

Telephone Services: We offer telephone support for your business. We handle incoming and outgoing calls, answering customer questions or helping to solve problems.

Warming Leads: If you have a list of potential customers, but need them to be more engaged, we can warm them up. Our agents contact them, provide information and build a relationship.

Team At Your Disposal

Our Call Center team are experienced professionals, ready to act according to your guidelines. Thanks to our flexible approach, we are able to adapt to different types of campaigns and activities.

Effective Results

Our call center activities are designed to achieve effective results. Whether you need to increase sales, attract new customers or explore market opinion, we are ready to deliver an effective service.

Monitoring and Reporting

We systematically monitor the results of our activities and provide reports on the progress of the campaign. This allows you to adjust your strategy on an ongoing basis to achieve even better results.

Customers in the database

Consultants

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Reachability

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Satisfied customers

Ideal combinations

Act comprehensively and combine channels of activities. The following services work perfectly together and form a single whole

Databases

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Marketing strategy

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Marketing consultation

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Our Successes in Practice

Our team has a track record of successful projects that have helped our clients achieve outstanding results. We want to share a few of them with you so you can see the results we can achieve together. Below you will find selected examples of our implementations. However, this is only a small part of our successes - we are ready to make your story a part of it tooCase studies, proof of our achievements

Store for sophisticated spirits

Thanks to our carefully tailored marketing efforts, the Store not only gained new customers, but also increased sales of its unique liquor assortment. We achieved an ROI of 200%, an Open Rate of 24% and a Conversion Rate of 1,21%.
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Telecommunications service provider

Thanks to our effective efforts, the client, which is a telecommunications service provider, saw a significant increase in mobile subscription sales. Our mailing campaigns, display marketing and sales through the call center helped to increase brand awareness and convert potential customers into loyal buyers. Our comprehensive marketing strategy helped the client succeed in the competitive telecom market.
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Payment terminal provider

As a result of our activities, the client has seen a significant increase in sales of payment terminals. Customer needs research contributed to more effective personalization of the offer. Our campaigns also helped to increase brand awareness and increase its position in the market.
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Premium clothing store

Activities have yielded impressive results. Our personalized strategy contributed to a significant increase in brand visibility and sales of premium clothing online. Our campaigns converted potential customers into regular buyers, and the client saw a significant increase in ROI, conversions and traffic to its website. This is an excellent example of success in the competitive fashion industry for mature women.

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Startup SaaS

In three intensive months of operations, our client has recorded excellent results. We acquired 7 new corporate clients, an achievement significant in the B2B market. The mailing campaigns achieved an impressive CTR of 11,29%, confirming the effectiveness of the activities. Traffic to the client's website increased by an impressive 78%, indicating increased brand awareness. Our client is absolutely satisfied with the results of the campaigns and continues the fruitful cooperation with our agency.

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Coach

Our client's example is an inspiring success story. A passionate coach set ambitious business goals. Together we developed a marketing strategy, focusing on website optimization and effective emailing. The results exceeded our expectations - 4 valuable partnerships, 7 new keywords and an increase in website traffic by 217%. Our cooperation helped the client achieve success in the coaching industry.

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Bank

The case of the bank's transformation is an inspiring story of achieving success. Together with the client, we developed a comprehensive marketing strategy that contributed to gaining as many as 39,000 clicks. Our efforts resulted in 216 new individual customers and 111 business customers who opened personal and business accounts. The bank's website recorded an impressive traffic increase of 217%. Our cooperation helped the bank successfully attract new customers and increase sales.

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Let's talk about cooperation

A call center is a great tool for contacting customers and building relationships. Contact us to learn more about our Call Center service and how we can help you achieve your marketing goals.

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