{"id":195,"date":"2023-10-16T08:20:04","date_gmt":"2023-10-16T08:20:04","guid":{"rendered":"https:\/\/affpact.com\/?page_id=195"},"modified":"2023-10-24T13:29:41","modified_gmt":"2023-10-24T13:29:41","slug":"call-center","status":"publish","type":"page","link":"https:\/\/affpact.com\/en\/call-center\/","title":{"rendered":"Call Center"},"content":{"rendered":"

[et_pb_section fb_built=\"1\u2033 admin_label=\"Page Title Section\" _builder_version=\"4.16\u2033 use_background_color_gradient=\"on\" background_color_gradient_direction=\"100deg\" background_color_gradient_stops=\"#6b73ff 0%|#000dff 100%\" background_color_gradient_start=\"#6b73ff\" background_color_gradient_end=\"#000dff\" background_image=\"https:\/\/affpact.com\/wp-content\/uploads\/2023\/10\/section-bg-heptagon-right2.png\" custom_padding=\"100px||100px|\" global_colors_info=\"{}\"][et_pb_row admin_label=\"Page Title Area\" _builder_version=\"4.16\u2033 background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\u2033 _builder_version=\"4.16\u2033 custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Title\" _builder_version=\"4.22.2\u2033 text_font=\"Poppins||||||||\" text_font_size=\"18px\" text_line_height=\"1.8em\" header_font=\"Poppins|600|||||||\" header_font_size=\"48px\" header_line_height=\"1.4em\" header_2_font=\"||||||||\" text_orientation=\"center\" background_layout=\"dark\" max_width=\"700px\" module_alignment=\"center\" custom_margin=\"|||\" animation_style=\"fade\" global_colors_info=\"{}\"]<\/p>\n

Call Center Service<\/h1>\n

Contacting your customers effectively[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\u2033 admin_label=\"Yearly Report Section\" _builder_version=\"4.16\u2033 custom_margin=\"|||\" custom_padding=\"90px||0px||||\" global_colors_info=\"{}\"][et_pb_row column_structure=\"2_5,3_5\u2033 use_custom_gutter=\"on\" gutter_width=\"1\u2033 admin_label=\"Yearly Report Area\" module_class=\" et_pb_row_fullwidth\" _builder_version=\"4.16\u2033 width=\"100%\" width_tablet=\"100%\" width_phone=\"100%\" width_last_edited=\"on|desktop\" max_width=\"100%\" max_width_tablet=\"100%\" max_width_phone=\"100%\" max_width_last_edited=\"on|desktop\" custom_padding=\"|||\" make_fullwidth=\"on\" global_colors_info=\"{}\"][et_pb_column type=\"2_5\u2033 _builder_version=\"4.16\u2033 custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_image src=\"https:\/\/affpact.com\/wp-content\/uploads\/2023\/10\/gorgeous-woman-headphones-using-microphones-arms-folded-scaled.jpg\" title_text=\"Cheerful operator communicating on clients\" force_fullwidth=\"on\" align_tablet=\"center\" align_phone=\"center\" align_last_edited=\"on|desktop\" _builder_version=\"4.22.2\u2033 animation_style=\"fade\" border_radii=\"off||50px|50px|\" global_colors_info=\"{}\"][\/et_pb_image][\/et_pb_column][et_pb_column type=\"3_5\u2033 _builder_version=\"4.16\u2033 custom_padding=\"180px|12%|180px|8%\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_cta title=\"Effective Call Center in Your Reach\" button_url=\"#\" admin_label=\"Last Year Report Text\" _builder_version=\"4.22.2\u2033 header_font=\"Poppins|600|||||||\" header_font_size=\"36px\" header_line_height=\"1.4em\" body_font=\"Poppins||||||||\" body_font_size=\"16px\" body_line_height=\"1.8em\" use_background_color=\"off\" custom_button=\"on\" button_text_size=\"14px\" button_text_color=\"#ffffff\" button_bg_color=\"#8b20bb\" button_border_width=\"12px\" button_border_color=\"#8b20bb\" button_letter_spacing=\"2px\" button_font=\"Poppins|600||on|||||\" button_icon=\"$||divi||400\u2033 text_orientation=\"left\" background_layout=\"light\" max_width=\"550px\" custom_margin=\"-.72px|||||\" animation_style=\"slide\" animation_direction=\"right\" animation_intensity_slide=\"10%\" animation_starting_opacity=\"100%\" global_colors_info=\"{}\" button_text_size__hover_enabled=\"off\" button_one_text_size__hover_enabled=\"off\" button_two_text_size__hover_enabled=\"off\" button_text_color__hover_enabled=\"off\" button_one_text_color__hover_enabled=\"off\" button_two_text_color__hover_enabled=\"off\" button_border_width__hover_enabled=\"off\" button_one_border_width__hover_enabled=\"off\" button_two_border_width__hover_enabled=\"off\" button_two_border_width__hover_enabled=\"off\" button_border_color__hover_enabled=\"off\" button_one_border_color__hover_enabled=\"off\" button_two_border_color__hover_enabled=\"off\" button_border_radius__hover_enabled=\"off\" button_one_border_radius__hover_enabled=\"off\" button_two_border_radius__hover_enabled=\"off\" button_letter_spacing__hover_enabled=\"off\" button_one_letter_spacing__hover_enabled=\"off\" button_two_letter_spacing__hover_enabled=\"off\" button_bg_color__hover_enabled=\"off\" button_one_bg_color__hover_enabled=\"off\" button_two_bg_color__hover_enabled=\"off\"]Our Call Center service is a key part of our offering as a performance marketing agency. We have our own flexible Call Center team that is ready to handle a wide variety of campaigns. If you need to contact your customer base, conduct surveys, or warm up your contacts, we are here to help.[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\u2033 admin_label=\"Project Details Section\" _builder_version=\"4.16\u2033 background_image=\"https:\/\/affpact.com\/wp-content\/uploads\/2023\/10\/section-bg-graph.png\" background_size=\"contain\" background_position=\"bottom_center\" custom_padding=\"0px||90px||\" global_colors_info=\"{}\"][et_pb_row admin_label=\"Project Summary\" _builder_version=\"4.16\u2033 custom_padding=\"|||\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\u2033 _builder_version=\"4.16\u2033 custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Title\" _builder_version=\"4.22.2\u2033 text_font=\"Poppins||||||||\" text_font_size=\"16px\" text_line_height=\"1.8em\" ul_font=\"||||||||\" ol_font=\"||||||||\" header_font=\"||||||||\" header_2_font=\"Poppins|600|||||||\" header_2_font_size=\"36px\" header_2_line_height=\"1.4em\" max_width=\"800px\" animation_style=\"fold\" animation_direction=\"bottom\" animation_intensity_fold=\"10%\" animation_starting_opacity=\"100%\" global_colors_info=\"{}\"]<\/p>\n

Comprehensive Campaign Capabilities
Call Center<\/h2>\n

Our Call Center offers a wide range of customizable services:<\/p>\n

Pre-Calling Databases:<\/strong> If you have a customer base and want to contact them, our experienced call center agents can do it for you. We will pre-call, inform, survey, or carry out any other action needed.<\/p>\n

Telephone Services:<\/strong> We offer telephone support for your business. We handle incoming and outgoing calls, answering customer questions or helping to solve problems.<\/p>\n

Warming Leads:<\/strong> If you have a list of potential customers but need them to be more engaged, we can warm them up. Our agents contact them, provide information and build a relationship.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\"Project Strategy\" _builder_version=\"4.16\u2033 custom_margin=\"|||\" custom_padding=\"|||\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\u2033 _builder_version=\"4.16\u2033 custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text ul_type=\"circle\" ul_position=\"inside\" admin_label=\"Title\" _builder_version=\"4.22.2\u2033 text_font=\"Poppins||||||||\" text_font_size=\"16px\" text_line_height=\"1.8em\" ul_font=\"||||||||\" ul_line_height=\"2em\" ol_font=\"||||||||\" header_font=\"||||||||\" header_2_font=\"Poppins|600|||||||\" header_2_font_size=\"36px\" header_2_line_height=\"1.4em\" max_width=\"800px\" animation_style=\"fold\" animation_direction=\"bottom\" animation_intensity_fold=\"10%\" animation_starting_opacity=\"100%\" global_colors_info=\"{}\"]<\/p>\n

Team At Your Disposal<\/h2>\n

Our Call Center team are experienced professionals, ready to act according to your guidelines. Thanks to our flexible approach, we are able to adapt to different types of campaigns and activities.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\"Proven Result\" _builder_version=\"4.16\u2033 custom_margin=\"|||\" custom_padding=\"|||\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\u2033 _builder_version=\"4.16\u2033 custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Title\" _builder_version=\"4.22.2\u2033 text_font=\"Poppins||||||||\" text_font_size=\"16px\" text_line_height=\"1.8em\" ul_font=\"||||||||\" ol_font=\"||||||||\" header_font=\"||||||||\" header_2_font=\"Poppins|600|||||||\" header_2_font_size=\"36px\" header_2_line_height=\"1.4em\" max_width=\"800px\" animation_style=\"fold\" animation_direction=\"bottom\" animation_intensity_fold=\"10%\" animation_starting_opacity=\"100%\" global_colors_info=\"{}\"]<\/p>\n

Effective Results<\/h2>\n

Our call center activities are designed to achieve effective results. Whether you need to increase sales, acquire new customers or explore market opinion, we are ready to deliver an effective service.\"[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\"Proven Result\" _builder_version=\"4.16\u2033 custom_margin=\"|||\" custom_padding=\"|||\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\u2033 _builder_version=\"4.16\u2033 custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Title\" _builder_version=\"4.22.2\u2033 text_font=\"Poppins||||||||\" text_font_size=\"16px\" text_line_height=\"1.8em\" ul_font=\"||||||||\" ol_font=\"||||||||\" header_font=\"||||||||\" header_2_font=\"Poppins|600|||||||\" header_2_font_size=\"36px\" header_2_line_height=\"1.4em\" max_width=\"800px\" animation_style=\"fold\" animation_direction=\"bottom\" animation_intensity_fold=\"10%\" animation_starting_opacity=\"100%\" global_colors_info=\"{}\"]<\/p>\n

Monitoring and Reporting<\/h2>\n

We systematically monitor the results of our activities and provide reports on the progress of the campaign. This allows you to adjust your strategy in real time to achieve even better results.\"[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_4,1_4,1_4,1_4\u2033 admin_label=\"Fun Fact\" _builder_version=\"4.16\u2033 custom_margin=\"|||\" global_colors_info=\"{}\"][et_pb_column type=\"1_4\u2033 _builder_version=\"4.16\u2033 custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_number_counter title=\"Customers in database\" number=\"1.5M\" percent_sign=\"off\" _builder_version=\"4.22.2\u2033 title_font=\"Poppins||||||||\" number_font=\"Poppins||||||||\" number_text_color=\"#ff2671\u2033 global_colors_info=\"{}\"][\/et_pb_number_counter][\/et_pb_column][et_pb_column type=\"1_4\u2033 _builder_version=\"4.16\u2033 custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_number_counter title=\"Consultants\" number=\"84\u2033 percent_sign=\"off\" _builder_version=\"4.22.2\u2033 title_font=\"Poppins||||||||\" number_font=\"Poppins||||||||\" number_text_color=\"#00b1f9\u2033 global_colors_info=\"{}\"][\/et_pb_number_counter][\/et_pb_column][et_pb_column type=\"1_4\u2033 _builder_version=\"4.16\u2033 custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_number_counter title=\"Callability\" number=\"98\u2033 _builder_version=\"4.22.2\u2033 title_font=\"Poppins||||||||\" number_font=\"Poppins||||||||\" number_text_color=\"#33c4ce\" global_colors_info=\"{}\"][\/et_pb_number_counter][\/et_pb_column][et_pb_column type=\"1_4\u2033 _builder_version=\"4.16\u2033 custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_number_counter title=\"Satisfied customers\" number=\"100\u2033 _builder_version=\"4.22.2\u2033 title_font=\"Poppins||||||||\" number_font=\"Poppins||||||||\" global_colors_info=\"{}\"][\/et_pb_number_counter][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\u2033 _builder_version=\"4.22.2\u2033 _module_preset=\"default\" custom_padding=\"45px||45px|||\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.22.2\u2033 _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\u2033 _builder_version=\"4.22.2\u2033 _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text admin_label=\"Title\" _builder_version=\"4.16\u2033 text_font=\"Poppins||||||||\" text_font_size=\"16px\" text_line_height=\"1.8em\" header_font=\"||||||||\" header_2_font=\"Poppins|600|||||||\" header_2_font_size=\"36px\" header_2_line_height=\"1.4em\" text_orientation=\"center\" max_width=\"550px\" module_alignment=\"center\" custom_margin=\"||10px|\" animation_style=\"slide\" animation_direction=\"top\" animation_intensity_slide=\"10%\" animation_starting_opacity=\"100%\" global_colors_info=\"{}\"]<\/p>\n

Ideal combinations<\/span><\/h2>\n

Act comprehensively and combine channels of activities. The following services work perfectly together and form a single whole<\/span><\/p>\n

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Our Successes in Practice<\/span><\/h2>\n

Our team has a track record of successful projects that have helped our clients achieve outstanding results. We want to share a few of them with you so you can see the results we can achieve together. Below you will find selected examples of our implementations. However, this is only a small part of our successes - we are ready to make your story a part of it tooCase studies, proof of our achievements<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\"4.22.2\u2033 _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\u2033 _builder_version=\"4.22.2\u2033 _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_slider arrows_custom_color=\"#333333\u2033 _builder_version=\"4.22.2\u2033 _module_preset=\"default\" header_font=\"|600|||||||\" header_text_color=\"#333333\u2033 header_font_size=\"30px\" header_line_height=\"1.4em\" body_font=\"Poppins||||||||\" body_text_color=\"#33333333\u2033 background_color=\"#FFFFFF\" custom_button=\"on\" button_text_size=\"16px\" button_bg_color=\"#8b20bb\" button_border_width=\"12px\" button_border_color=\"#8b20bb\" button_letter_spacing=\"2px\" button_font=\"Poppins|||on|||||\" custom_padding=\"25px||25px||false|false\" global_colors_info=\"{}\"][et_pb_slide heading=\"Sophisticated liquor store\" button_text=\"PREVIEW\" button_link=\"https:\/\/affpact.com\/alcohol-store\" image=\"https:\/\/affpact.com\/wp-content\/uploads\/2023\/10\/istockphoto-1273925063-612\u00d7612-1.png\" _builder_version=\"4.22.2\u2033 _module_preset=\"default\" header_font=\"Poppins||||||||\" body_font=\"Poppins||||||||\" body_line_height=\"1.8em\" global_colors_info=\"{}\" sticky_transition=\"on\"]Thanks to our carefully tailored marketing efforts, the Store not only gained new customers, but also increased sales of its unique liquor assortment. We achieved an ROI of 200%, an Open Rate of 24% and a Conversion Rate of 1,21%.\"[\/et_pb_slide][et_pb_slide heading=\"Telecommunications Service Provider\" button_text=\"PREVIEW\" button_link=\"https:\/\/affpact.com\/telecommunications\" image=\"https:\/\/affpact.com\/wp-content\/uploads\/2023\/10\/istockphoto-493902060-170667a.png\" _builder_version=\"4.22.2\u2033 _module_preset=\"default\" header_font=\"Poppins||||||||\" body_font=\"Poppins||||||||\" body_line_height=\"1.8em\" global_colors_info=\"{}\" sticky_transition=\"on\"]Thanks to our successful efforts, our telecom service provider client has seen a significant increase in mobile subscription sales. Our mailing campaigns, display marketing and sales through the call center helped to increase brand awareness and convert potential customers into loyal buyers. Our comprehensive marketing strategy helped the client succeed in the competitive telecommunications market.\"[\/et_pb_slide][et_pb_slide heading=\"Payment terminal provider\" button_text=\"PREVIEW\" button_link=\"https:\/\/affpact.com\/payment-terminal-provider\" image=\"https:\/\/affpact.com\/wp-content\/uploads\/2023\/10\/7135269.png\" _builder_version=\"4.22.2\u2033 _module_preset=\"default\" header_font=\"Poppins||||||||\" body_font=\"Poppins||||||||\" body_line_height=\"1.8em\" global_colors_info=\"{}\" sticky_transition=\"on\"]As a result of our efforts, the client has seen a significant increase in payment terminal sales. Customer needs research contributed to more effective personalization of the offer. Our campaigns also helped to increase brand awareness and increase its position in the market.\"[\/et_pb_slide][et_pb_slide heading=\"Premium clothing store\" button_text=\"PREVIEW\" button_link=\"https:\/\/affpact.com\/premium-clothing-store\/\" image=\"https:\/\/affpact.com\/wp-content\/uploads\/2023\/10\/istockphoto-1267581166-170667a.png\" _builder_version=\"4.22.2\u2033 _module_preset=\"default\" header_font=\"Poppins||||||||\" body_font=\"Poppins||||||||\" body_line_height=\"1.8em\" global_colors_info=\"{}\" sticky_transition=\"on\"]<\/p>\n

Activities have yielded impressive results. Our personalized strategy contributed to a significant increase in brand visibility and sales of premium clothing online. Our campaigns converted potential customers into regular buyers, and the client saw a significant increase in ROI, conversions and traffic to its website. This is an excellent example of success in the competitive fashion industry for mature women.<\/p>\n

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In three intensive months of operations, our client has recorded excellent results. We acquired 7 new corporate clients, an achievement significant in the B2B market. The mailing campaigns achieved an impressive CTR of 11,29%, confirming the effectiveness of the activities. Traffic to the client's website increased by an impressive 78%, indicating increased brand awareness. Our client is absolutely satisfied with the results of the campaigns and continues the fruitful cooperation with our agency.<\/p>\n

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Our client's example is an inspiring success story. A passionate coach set ambitious business goals. Together we developed a marketing strategy, focusing on website optimization and effective emailing. The results exceeded our expectations - 4 valuable partnerships, 7 new keywords and an increase in website traffic by 217%. Our cooperation helped the client achieve success in the coaching industry.<\/p>\n

[\/et_pb_slide][et_pb_slide heading=\"Bank\" button_text=\"READ\" button_link=\"https:\/\/affpact.com\/bank\" image=\"https:\/\/affpact.com\/wp-content\/uploads\/2023\/10\/istockphoto-866779562-170667a.jpg\" _builder_version=\"4.22.2\u2033 _module_preset=\"default\" header_font=\"Poppins||||||||\" body_font=\"Poppins||||||||\" body_line_height=\"1.8em\" global_colors_info=\"{}\" sticky_transition=\"on\"]<\/p>\n

The case of the bank's transformation is an inspiring story of achieving success. Together with the client, we developed a comprehensive marketing strategy that contributed to gaining as many as 39,000 clicks. Our efforts resulted in 216 new individual customers and 111 business customers who opened personal and business accounts. The bank's website recorded an impressive traffic increase of 217%. Our cooperation helped the bank successfully attract new customers and increase sales.<\/p>\n

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A call center is a great tool for contacting customers and building relationships. Contact us to learn more about our Call Center service and how we can help you achieve your marketing goals.<\/p>\n

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Call Center Service Effective Contact with Your CustomersOur Call Center Service is a key part of our offering as a performance marketing agency. We have our own flexible Call Center team that is ready to handle a variety of campaigns. If you need to contact your customer base, conduct surveys, or warm up your contacts, we are at your service.Versatile Call Center Campaign CapabilitiesOur [...]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-195","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/affpact.com\/en\/wp-json\/wp\/v2\/pages\/195","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/affpact.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/affpact.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/affpact.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/affpact.com\/en\/wp-json\/wp\/v2\/comments?post=195"}],"version-history":[{"count":14,"href":"https:\/\/affpact.com\/en\/wp-json\/wp\/v2\/pages\/195\/revisions"}],"predecessor-version":[{"id":738,"href":"https:\/\/affpact.com\/en\/wp-json\/wp\/v2\/pages\/195\/revisions\/738"}],"wp:attachment":[{"href":"https:\/\/affpact.com\/en\/wp-json\/wp\/v2\/media?parent=195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}